VaultLedger

Help center

How can we help?

Quick answers below. For anything sensitive (account security, disputes), prefer email so we can verify your identity.

Email us

For billing, access, or security issues, email our team and include your registered address.

support@VaultLedger.com

Documentation

Business rules, database design, and API surface are defined in the master developer specification.

View packages

Community

Public updates and in-app announcements are published in official channels and dashboard notifications.

Updates in dashboard

FAQs

  • How do I create an account?

    Use the Register link in the header, complete email and password, and optionally enter a referral code if you have one.

  • Where can I read the official tier and referral rules?

    See the Packages page for a summary aligned with the master specification, or review the full spec document provided to developers.

  • When are withdrawals processed?

    Withdrawals are submitted from the dashboard, then reviewed and approved by administrators before on-chain payout—timing depends on queue and compliance checks.

  • Which tokens are supported?

    BTC, SOL, USDC, and USDT are the accepted assets per the product specification.

Still stuck?

If you already have an account, log in and use dashboard notifications, transaction history, and support resources for troubleshooting. New users can review Terms of Service before depositing.

Get started